- “Kvant-Efir” provides warranty and post-warranty service for all supplied equipment, which is performed by highly qualified specialists.
- The warranty period is from 1 year. Post-warranty support – 8 years.
- Warranty and post-warranty service of all supplied equipment is provided 24 hours a day, 7 days a week by the company’s Service Division (multichannel phone +380 44 531 42 20, fax +380 44 531 42 22 (24 hours a day)).
- The entire range of spare parts is always available in the company’s warehouse.
- If necessary, for the period of warranty (or post-warranty) repair, the Customer may be provided with equipment similar to the one that failed.
Service center divisions and contacts
TV and FM transmitters service division (digital-analog transmitters, repeaters, etc.), tel. +380 44 531 42 20:
Technical support:
– Shamray Olexandr, e-mail: techsupport@kvantefir.com
– Sukhenko Eugen, e-mail: techsupport@kvantefir.com
AFP and Transmission Complex Service Division (sumators, antennas and antenna systems, monitoring of digital transmission complexes coverage areas), tel. +380 44 531 42 20:
Head of Division:
– Slipchenko Eugen: tel. +380 50 441 26 85, e-mail: techsupport@kvantefir.com
Service Division of digital TV and FM broadcasting networks (DVB multiplexers, demultiplexers, intelligent gateways, MPEG-2/MPEG-4 coders, professional receivers – decoders, etc.), tel. +380 44 531 42 20:
Leading engineer:
– Ilchenko Denys, tel. +380 50 441 26 86, e-mail: techsupport@kvantefir.com